Getting Started with Terrapin Works

 

Thanks for choosing Terrapin Works

 

Let's start with some definitions. We're a rapid prototyping service in our primary role. We have several secondary roles ranging from support of research equipment to software development. We're always expanding, so keep checking back.

If at any time you have a question about getting started, please message us. We're happy to answer any questions or concerns you may have.

Looking for pricing or info about payment methods? Head over to our pricing page.

Looking for a full list of our in service equipment? Head over to our equipment by status page.

Getting Started Quicknav:


 

Our primary location is in the TAP Building

 

The TAP Building (Technology Advancement Programs Building) is located directly behind the campus farm next to parking lot CC. Find a map of this location here: UMD Campus Web Map

 


 

Payment Methods

See our pricing page for up to date methods of payment.

 


 

Now that we've covered the basics, let's get to the process for requesting services

 

Depending on what you're looking to print/request, there are different locations within the Terrapin Works system that you will find useful. A good rule of thumb is that you start with the basics and work your way up the ladder (i.e. start with a consumer 3D printer before using a commercial grade one).

Requesting a basic print job is extremely easy. Skip to Getting Started for Basic Users & Requests to learn about requesting a basic print job.

Requesting an advanced print job, or requesting that your job be printed on our higher-end equipment is a little bit more involved. Skip to Getting Started for Advanced Users and Requests to learn about the process for requesting access to our higher-end equipment.

External users for either a basic or advanced print job can use the same methods, after paperwork is filed. Skip to Getting Started for External Users and Requests to learn about the process to achieve university affiliate status.

 


 

Getting Started for Basic Users & Requests

 

The MakerBot Innovation Center is a farm of consumer-grade printers capable of quickly realizing both complex and basic parts with moderate detail.

  • Prints cost $.10 per gram*
  • Innovation Center print requests are handled through the Innovation Center Management Platform (ICMP).
  • You're able to authenticate on the ICMP with your Directory ID and password.
  • See our pricing page for accepted methods of payment.
  • Innovation Center printers are only capable of consumer-grade PLA at this time.
  • We do not accept .makerbot files. Please use the .stl file format if possible.
  • Please click the "Info" tab in the ICMP before you submit a print request to read notices.

*Prints in Tough PLA & Glow in the Dark PLA are $.20 per gram.

 

Go to the ICMP

Getting a "Snap - Something Broke Redirecting..." error after you attempt to log in? Read about the workaround.

(you can bookmark/remember http://ter.ps/ICMP to get there quickly)

First time submitting a request? Here's a step-by-step walkthrough.

 


 

Getting Started for Advanced Users & Requests

 

If you're an advanced user (i.e. you're looking to use higher-end equipment or get a higher level of detail/durability/etc. than the MakerBot's are capable of producing) you'll want to reach out to us. Since our higher-end equipment is more costly to run and you're looking to achieve the best results possible, we'll have a design engineer work with you.

We have three access models for our higher-end equipment.

We define higher-end equipment as anything above the level of a consumer 3D printer.

 

Service Model

  • We set up and run your job for you.
  • Pricing varies. See our pricing page for more information.
  • Your initial request should go through email: terrapinworks@umd.edu.
  • See our pricing page for accepted methods of payment.
  • There is no need to register on our TW Scheduler system for a service model request.

 

Research Self-service Model

  • You train to operate the equipment and then schedule time to run your own jobs.
  • Pricing varies. See our pricing page for more information.
  • See our pricing page for accepted methods of payment.
  • Your inital training inquiry or request should go through email: terrapinworks@umd.edu.
  • The research self-service model requires a research-based use case, with some exceptions. You will need to create a TW Scheduler account to track usage for billing purposes.
    • KFS number and a Principal Investigator (PI) are required when creating a TW Scheduler account.
    • Include your request to create a TW Scheduler account in the initial training inquiry or request.
  • After your account has been set up, you may request job time through the TW Scheduler.
    • You're able to log in to the TW Scheduler using your Directory ID and password.

Equipment eligible for the research self-service model

 

Standard Self-service Model

  • You train to operate the equipment and then schedule time to run your own jobs.
  • Pricing varies. See our pricing page for more information.
  • See our pricing page for accepted methods of payment.
  • Your inital training inquiry or request should go through email: terrapinworks@umd.edu.
  • The standard self-service model does not require a research-based use case. You will need to create a TW Scheduler account to track usage for billing purposes.
    • Include your request to create a TW Scheduler account in the initial training inquiry or request.
  • After your account has been set up, you may request job time through the TW Scheduler.
    • You're able to log in to the TW Scheduler using your Directory ID and password.

Equipment eligible for the standard self-service model

 

Go to the TW Scheduler

(you can bookmark/remember http://ter.ps/twsched to get there quickly)

 


 

Getting Started for External Users & Requests

An external user is defined as someone not affiliated with the university

 

  • We are happy to work with you on basic print requests.
  • Industry, higher-education, and other advanced users - we'd love to hear from you.